Privacy policy

Download a PDF copy of our privacy policy here.

 

SILVERCHEF PBC (“SilverChef,” “Us,” “Our,” or “We”) knows that you care about how your personal information is used and shared, and We take your privacy seriously. We are committed to protecting it through Our compliance with this policy.

We take great pride in the relationship of trust We build with Our users and We are dedicated to treating your personal information with care and respect.  Please read this policy carefully to understand Our policies and practices regarding your information and how We will treat it.  If you do not agree with Our privacy policies or practices (“Privacy Policy”), do not download, register with, or Use this Website. By downloading, registering with, or Using this Website, you agree to this Privacy Policy.  This policy may change from time to time.  Your continued Use of this Website after We revise this policy means you accept those changes, so please check for updates periodically.

This policy describes the types of information We may collect or that you may provide when you download, register with, access or use www.SilverChef.com (the “Website”) or communicate with Us by email or other electronic means. 

 

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy covers Our treatment of personally identifiable information (“Personal Information”) that We gather when you access the Website or communicate electronically with Us as described above. This Privacy Policy does not cover Use of information by third parties We do not control.

 

WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect the following types of information from Our end users:

Information You Provide to Us: We collect any information you provide to Us when you access the Website or communicate with Us electronically.

You might supply Us with such information as:

  • Your name, email address, physical address, phone number, and other similar contact information
  • Payment information, including credit card and bank account information
  • Information about your location
  • Information about your organization and your contacts, such as colleagues or people within your organization
  • Usernames, aliases, roles, and other authentication and security credential information
  • Content of feedback, testimonials, inquiries, support tickets, and any phone conversations, chat sessions and emails with or to Us
  • Your image (still, video, and in some cases 3-d), voice, and other identifiers that are personal to you
  • Information regarding identity, including government-issued identification information
  • Corporate and financial information
  • Ein numbers and other tax identifiers

Automatic Information: We automatically collect certain types of information when you interact with Website. We collect information automatically when you:

  • Visit the Website or interact or communicate with Us,
  • Download content from Us
  • Open emails or click on links in emails from Us

Examples of the information We automatically collect include:

  • Network and connection information, such as the internet protocol (IP) address used to connect your computer or other device to the Internet and information about your Internet service provider
  • Computer and device information, such as device, application, or browser type and version, browser plug-in type and version, operating system, or time zone setting
  • The location of your device or computer

Cookies:  Cookies enable Us to customize and personalize your experience on Our Website.  A cookie is a small amount of data that is sent to your browser and stored on your computer’s hard drive. You may modify your browser preferences to reject cookies, however this may interfere with your ability to use the Website. 

Information from Other Sources: We might collect information about you from other sources, including service providers, partners, and publicly available sources.

Examples of information We receive from other sources include:

  • Marketing, sales generation, and recruitment information, including your name, email address, physical address, phone number, and other similar contact information
  • Search results and links, including paid listings (such as sponsored links)
  • Credit history information from credit bureaus


HOW DO WE USE INFORMATION ABOUT YOU?

We only Use your information internally to:

  • Provide you with the Website and its contents, and other information, or products that you request from Us.
  • Fulfill any other purpose for which you provide it.
  • Give you notices about your account, financing applications or contract transactions, including when documents are ready for review.
  • Carry out Our obligations and enforce Our rights arising from any contracts entered into between you and Us, including for billing and collection.
  • Notify you when updates are available, and of changes to any products We offer or provide through it.

Usage information that We collect helps Us to improve Our Website and to deliver a better and more personalized experience by enabling Us to:

  • Estimate Our audience size and usage patterns
  • Store information about your preferences, allowing Us to customize Our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you Use the Website.

 

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about Our Users and information that does not identify any individual or device, without restriction.

In addition, We may disclose personal information that We collect or you provide:

  • To Our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties We use to support Our business and who are bound by contractual obligations to keep personal information confidential and Use it only for the purposes for which We disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Us or a third party about Our users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by Us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce Our rights arising from any contracts entered into between you and Us.
  • If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of Us, Our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We do not rent, sell or disclose your information to anyone – except for the following limited purposes:

Agents: We may employ other companies and people to perform tasks on Our behalf, to provide services. We may share your personal information with such companies/persons solely as necessary for them to help Us provide services. Unless We tell you differently, SilverChef’s agents do not have any right to Use personal information We share with them beyond what is necessary to assist Us.

Business Transfers: In some cases, We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if SilverChef, or substantially all of its assets were acquired, or in the unlikely event that SilverChef goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party.

Protection of Us and Others: We may release personal information when We believe in good faith that release is necessary to comply with the law; enforce or apply Our conditions of Use and other agreements; or protect Our rights or property, or the safety of Our employees, Our Users, or others.

With Your Consent: Except as set forth above, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information.

 

CHILDREN’S PERSONAL INFORMATION

The Website is not intended for children under 18 years of age, and We do not knowingly collect personal information from children under 18. If you believe We might have any information from or about a child under 18, please contact Us. If We learn We have collected or received personal information concerning a child under 18 without verification of parental or guardian consent, We will take appropriate measures to investigate and address the issue promptly.


PRIVACY INFORMATION FOR CALIFORNIA RESIDENTS

If you are a California resident, California law requires Us to provide you with some additional information regarding how We collect, Use, and share your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)). Under the CCPA, We are also required to provide you with the “categories” of personal information We collect and the categories of third parties to which We disclose personal information. We only collect the information described in the “WHAT PERSONAL INFORMATION DO WE COLLECT?” section above. We do not sell or otherwise share that information with any third parties.

Your California Privacy Rights

CCPA Rights Disclosure. If you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request Us to:

  • Inform you about the categories of personal information We collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom We share/disclose personal information.
  • Provide access to and/or a copy of certain information We hold about you.
  • Delete certain information We have about you.

The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights. Please note that certain information may be exempt from such requests under California law. For example, We need certain information in order to provide the Services to you. We also will take reasonable steps to verify your identity before responding to a request. If you are a California resident and you would like to exercise any of your data rights under California law, please email Us at Insert Email Address. Please include your full name, email address and address, along with the rights you would like to exercise, so that We can process your request in an efficient manner.

Sale of Personal Information. We do not, and will not, sell information that identifies you such as your name, email address, phone number, or postal address. But please note, like many companies with an internet presence, We may work with third parties that provide marketing and advertising services to Us, including interest-based advertising services, and these third parties may place tags, pixels, cookies, beacons, and other similar tracking mechanisms on Our Website and collect your online identifiers.

Shine the Light Disclosure. The California “Shine the Light” law (Civil Code Section § 1798.83) gives residents of California the right under certain circumstances to request information from Us regarding the manner in which We share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. Pursuant to California Civil Code Section 1798.83(c)(2), We do not share customers’ personal and financial information with outside companies We do business with unless a User elects that We do so.

 

CONDITIONS OF USE

If you decide to access or Use the Website, any dispute over privacy is subject to this Privacy Policy and any other applicable written agreement between you and Us, including limitations on damages, arbitration of disputes, and application of California state law.

What Choices Do I Have?

You may request deletion of your Personal Information by sending an e-mail to [email protected]. Please note that some information may remain in Our records after deletion of your account.

How to Unsubscribe

If you no longer wish to receive marketing-related emails from Us on a going-forward basis, you may opt-out of receiving these emails by clicking “Unsubscribe” at the bottom of any marketing email you receive from Us or by contacting Us at [email protected].

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. Use of information We collect now is subject to the Privacy Policy in effect at the time such information is used. If We make changes in the way We use Personal Information, We will notify you by posting the new privacy statement on Our Website at https://www.silverchef.com/policies/privacy-policy. Users are bound by any changes to the Privacy Policy when he or she Uses the Website after such notice has been provided.

 

QUESTIONS OR CONCERNS

If you have any questions or concerns regarding privacy in connection with the Website, please send Us a detailed message at [email protected]. We will make every effort to resolve your concerns.

SILVERCHEF Legal & Privacy

6100 219th st SW Ste 480 Ste 446,

Terrace, Washington , 98043-222

Telephone: +1 (888) 233- 910

Email: [email protected]

https://www.silverchef.com/policies/privacy-policy